Your abandoned carts are bleeding. Start a conversation.
Basket Rescue texts shoppers who leave, answers what stopped them, and sends them back to checkout.
iMessage first. Voice calls in early access.
Same cart. Two endings.
Reminder sent. No reply.
The shopper had a question. Nobody to ask.
A reminder talks. A conversation listens.
Reminder flow
- 01Cart left
- 02Reminder email
- 03No reply
- 04Sale lost
Basket Rescue
- 01Cart left
- 02AI texts a question
- 03Shopper answers
- 04AI answers back
- 05Back to checkout
Watch it save a sale.
You left the linen shirt in your cart. Anything holding you back?
Got a discount code? I'll buy now.
I can't offer one, the store hasn't enabled discounts. Your cart does qualify for free shipping.
And if it doesn't fit?
Returns are free within the store's return window, per its policy.
ok, send the checkout
Done. Your cart is saved as you left it.
Complete orderYou left the trail jacket. Want help picking a size?
Between M and L. I run warm.
The store's size guide says true to size, with room for one layer. Between sizes, it suggests the larger. That's the guide talking, not me.
L then.
Switched to L. Here's your checkout.
Complete orderOrder placed: canvas tote
Thanks for the order. The store also sells a leather strap for that tote. Want details?
Does it fit the mini tote?
The product info lists the standard tote only, so I won't guess. I can ask the store's team.
Yes please
Sent. The answer will land here.
- No discount unless you allow one.
- Can't answer? It says so and hands off.
Early access
Some carts need a phone call.
On request. iMessage stays first.
- It says it's an AI, and calls only shoppers the store may call.
- Wrong number, do-not-call or bad time: the call ends at once.
- Approved info only. No invented prices, no discount codes read out.
- It can follow up by message afterwards.
Example call. Cart: linen shirt.
Hi, this is an AI assistant calling for a store, about a cart. Is this Sam?
No, wrong number.
Sorry to bother you. Ending the call now. Have a good evening.
Call ended by the AI.
Example call. Cart: linen shirt.
Hi Sam, an AI assistant calling for the store about your linen shirt. Good time for a quick question?
Quick. What about shipping?
Per the store's policy, orders over its free-shipping threshold ship free. I can't promise a delivery date. Want the policy by text?
Yes, text me.
Will do after this call. Thanks.
Policy link sent by message.
Seven steps. We do most.
- 01
Connect the store
Plug in Shopify.
- 02
Approve what it says
Your product and policy info only. You set the guardrails.
- 03
A shopper walks
They add to cart, then leave.
- 04
We text a question
Not a coupon blast. A question.
- 05
We answer
From approved info. Unsure? It says so and hands off.
- 06
They buy
One link puts the cart back.
- 07
We get paid
Only on orders traced to a conversation.
The cut
We take 30. You keep 70.
30% of rescued revenue. Nothing rescued, nothing owed.
We take 30% of the incremental revenue we rescue, measured against a held-back group and agreed in writing before launch. No rescued sale, no commission.
Six ways it saves the sale.
- 1
Abandoned carts
Reach the shopper while the cart is still warm.
- 2
Abandoned checkouts
The AI asks what stopped them at the last step.
- 3
Product questions
A reply gets a reply, not a dead end.
- 4
Objections
Sizing, shipping, ingredients, policies. Answered from what you approved.
- 5
Post-purchase upsells
Suggest something that goes with the order, in the same thread.
- 6
Voice calls
Early access, on request. The AI says it's an AI.
What we will and won't do.
We will
- Ask firstThe first text is a question.
- Show our mathHoldout, window, fee on the gain.
- Say 'I don't know'Outside approved info, it says so.
We won't
- Invent a discountNo codes unless you allow them.
- Make up a resultNo fake lifts, logos or quotes.
You stay in charge.
You control the script
You approve what it says. No discounts or promises you didn't allow.
Handoff
If it can't answer, it says so and passes the thread to your team.
Permission and STOP
Only shoppers the store may contact. STOP is honored. Quiet hours respected.
Honest attribution
Orders count when traced to a conversation. A random holdout gets no messages.
Message log
Every message is logged and readable. Connects to your Shopify store.
Straight answers.
How does the AI know what to say?
You give it product and policy info you approve. It talks from that and nothing else.
What if it doesn't know an answer?
It says so, no bluffing. It can pass the thread to your team.
How do you attribute revenue?
An order counts when traced to a conversation (reply, link click or code) inside an agreed window. A random holdout gets no messages, and we bill the incremental part.
How does pricing work?
30% of the incremental revenue we rescue, agreed in writing before launch. No rescued orders, no commission.
Is this just another cart-reminder tool?
No. A reminder can't answer back. Basket Rescue keeps a two-way thread going until they buy or say stop.
How much control do I have?
You approve what it says, set the guardrails, read every message and can take over any thread.
What stores is this for?
Shopify and ecommerce stores that pay for traffic and lose most of their carts.
How quickly can it launch?
Usually a short setup. We scope it with you after the form.
How are permissions and messaging rules handled?
Messages go only to shoppers the store may contact. STOP is honored, quiet hours respected. Check your own consent practices with your lawyer.
What about iMessage vs SMS?
iMessage first. Where a device can't receive it, a fallback channel is used.
Do you also make phone calls?
Early access, on request. The AI says it's an AI, calls only shoppers the store may call, and ends the call at once on a wrong number or do-not-call. Consent for calls is yours to collect.
Every hour, another cart dies.
- No setup fee
- Rate agreed in writing
- Read every message